1-800 CONTACTS Mobile App Eye Exam

​The 1-800 Contacts app features ExpressExam, an online vision test that allows users to renew their contact lens prescriptions from home. This 10-minute exam involves answering a few questions, taking pictures of your eyes, and reading letters from 10 feet away. A board-certified ophthalmologist licensed in your state reviews the results and typically issues a new prescription within a few business hours, all for a flat fee of $20.

Results:
The ExpressExam feature was especially helpful for 1-800 Contacts during the 2020 coronavirus outbreak, as it allowed customers to safely renew their prescriptions from home without visiting an eye doctor. This convenient, contactless solution helped the company meet increased demand while supporting public health guidelines.