1-800 Contacts E-Commerce Website

​1-800 Contacts operates a leading e-commerce platform for contact lens and eyewear retail, renowned for its user-friendly design, extensive product selection, and exceptional customer service. The website offers a seamless shopping experience, allowing customers to easily reorder contacts, utilize virtual prescription renewals, and access a wide range of lens brands. Its commitment to customer satisfaction is evident through features like free returns, price matching, and a subscription service for regular deliveries.

Results:
The 1-800Contacts.com website earned a spot among the top 10 best-performing e-commerce sites, ranking second in its category according to ForeSee—placing it alongside industry giants like Apple.com and Amazon.com. It also received a prestigious five-star rating from Google Trusted Stores, reflecting its exceptional customer experience. In terms of business impact, the site drove over $450 million in year-over-year revenue and achieved a remarkable 22.3% overall conversion rate, demonstrating both its strong performance and its vital role in the company’s success.